Loading Events

Course Overview

This course explains everything you need to know about customizing and configuring the Dynamics CRM 2016 system in accordance with a company’s specific requirements.

Who Should Attend

Learners receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations.


3 Days

Course Objectives

In this course, you will learn how to :
• Configure the Dynamics CRM settings
• Configure different entities and fields
• Implement entity relationships, custom actions, workflows, and dialogs
• Identify scenarios for utilizing multiple forms, and design considerations for charts
• Set default share views and public views, and configure and manage dashboards
• Identify role-based business processes
• Identify and manage business requirements and teams