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Comptia A+2023-03-14T07:47:53+00:00

RAMADAN PROMO – UP TO 35% OFF

RAMADAN PROMO – UP TO 35% OFF

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CompTIA A+ 

Course and Certifications

Course and Certifications

Boost Your IT Career with CompTIA A+

Elevate Your Cyber Security Skills with Security+

100% HRD Corp Claimable With No Upfront Payment

Check your eligibility

100% HRD Corp Claimable With No Upfront Payment

100% HRD Corp Claimable With No Upfront Payment

100% HRD Corp Claimable With No Upfront Payment

Check your eligibility

Course Overview

CompTIA A+ is a well-known certification that validates fundamental IT support skills and knowledge. It teaches you everything you need to know about computer hardware and software, operating systems, networking, security, and troubleshooting.

This course encompasses a wide range of subjects including PC assembly, installation and configuration, mobile device hardware and software, printers, virtualization, cloud computing, and network protocols. It is designed to equip students with the necessary skills and knowledge to successfully pass the CompTIA A+ certification exam.

Course Objective

  • Identify, use, and connect hardware components and devices
  • Install and support Windows OS including command line & client support
  • Understand Mac OS, Linux, and mobile OS
  • Troubleshoot PC and mobile device issues including application security support
  • Explain types of networks and connections including TCP/IP, WIFI and SOHO
  • Troubleshoot device and network issues
  • Identify and protect against security vulnerabilities for devices and their network connections
  • Install & configure laptops and other mobile devices
  • Compare and contrast cloud computing concepts and set up client-side virtualization
  • Follow best practices for safety, environmental impacts, and communication and professionalism

Who should get certified:

Upcoming Training Dates

  • 10-14 April *Ramadan Promo

  • 3-7 April 2023

  • 8-12 May 2023

  • 12-16 June 2023

RM3,850

RM2,550

RAMADAN PROMO PRICE

For limited time only!

30-Day Money-Back-Guarantee

Who should get certified:

  • IT Support Technicians
  • Help Desk Technicians
  • Desktop Support Specialists
  • Field Service Technicians

  • Entry-level IT Professionals

  • Students and Recent Graduates
  • Career Changers

Prerequisites:

  • Have a basic understanding of the computer user skills
  • Interested in an entry-level IT career

Course Curriculum

Module 1: Installing Motherboard and Connectors2023-03-12T04:02:15+00:00

  • Review Activity: Cable Types and Connectors
  • Review Activity: Motherboards
  • Video: Explaining Basic Cable Types
  • Review Activity: Legacy Cable Types
Module 2: Installing System Devices2023-03-12T04:06:51+00:00

  • Video: Installing a Power Supply Unit
  • Review Activity: Power Supplies and Coolin
  • Video: Installing and Configuring Mass Storage Devices
  • Review Activity: Storage Devices
  • Review Activity: System Memory
  • Video: Installing and Upgrading Processors
  • Video: Installing and Configuring Motherboards, CPUs, and Add-on Cards
  • Review Activity: CPUs
Module 3: Troubleshooting PC Hardware2023-03-12T04:09:13+00:00

  • Video: Applying Best Practice Methodology to Resolve Problems
  • Review Activity: Troubleshooting Methodology
  • Review Activity: BIOS/UEFI
  • Video: Troubleshooting RAID Issues
  • Video: Troubleshooting Problems with Storage Drives and RAID Arrays
  • Review Activity: Power and Disk Issues
  • Video: Troubleshooting Problems with Motherboards, RAM CPU, and Power
  • Video: Troubleshooting Video, Projector, and Display Issues
  • Review Activity: System and Display Issues
Module 4: Comparing Local Networking Hardware2023-03-12T04:09:55+00:00

  • Review Activity: Network Types
  • Video: Installing and Configuring a Switch
  • Review Activity: Networking Hardware
  • Video: Wiring a Patch Panel
  • Review Activity: Network Cable Types
  • Review Activity: Wireless Networking Types
Module 5: Configuring Network Addressing and Internet Connections2023-03-12T04:10:29+00:00

  • Review Activity: Internet Connection Types
  • Video: Installing and Configuring a Router
  • Review Activity: Basic TCP/IP Concepts
  • Review Activity: Protocols and Ports
  • Review Activity: Network Configuration Concepts
Module 6: Supporting Network Services2023-03-12T04:11:18+00:00

  • Review Activity: Services Provided by Network Hosts
  • Video: Summarizing Network Host Services
  • Review Activity: Internet and Embedded Appliances
  • Video: Testing and Troubleshooting Twisted-Pair Cabling Solutions
  • Review Activity: Networks
Module 7: Summarizing Virtualization and Cloud Concepts2023-03-12T04:12:07+00:00

  • Review Activity: Client-side Virtualization
  • Video: Summarizing Cloud-Computing Concepts
  • PBQ: Implementing Client Virtualization and Cloud Computing
  • Review Activity: Cloud Concepts
Module 8: Supporting Mobile Devices2023-03-12T04:13:03+00:00

  • Video: Common Mobile Device Accessories
  • Review Activity: Mobile Devices and Peripherals
  • Video: Troubleshooting Common Issues with Mobile Devices
  • Review Activity: Mobile Device Apps
  • Video: Upgrading Laptop System Components
  • Review Activity: Laptop Hardware
  • Video: Troubleshooting Power and Cooling Issues
  • Video: Troubleshooting Display Issues
  • Review Activity: Mobile Device Issues
Module 9: Supporting Print Devices2023-03-12T04:22:50+00:00

  • Video: Deploying and Configuring Multifunction Devices/Printers and
  • Settings
  • Video: Installing and Configuring Imaging Devices
  • Review Activity: Printer and Multifunction Devices
  • Video: Maintaining Inkjet Printers
  • Video: Maintaining Laser Printers
  • Review Activity: Print Device Consumables
  • Video: Laser Printer Print Defects
  • Review Activity: Print Device Issues
Module 10: Configuring Windows2023-03-12T04:15:27+00:00

  • Video: Creating a User Account in Windows 10
  • Review Activity: Windows User Settings
  • Review Activity: Windows System Settings
Module 11: Managing Windows2023-03-12T04:16:03+00:00

  • Video: Editing the Windows Registry
  • Video: Creating Custom MMC’s in Windows
  • Review Activity: Management Consoles
  • Video: Using Features and Tools of the Microsoft Windows 10 operating
  • system
  • Review Activity: Performance and Troubleshooting Tools
  • Video: Copying Files and Folders at the Command Prompt
  • Review Activity: Command-line Tools
Module 12: Identifying OS Types and Features2023-03-12T04:16:54+00:00

  • Video: Common OS Types and Their Purpose
  • Review Activity: OS Types
  • Video: Checking Compatibility for OS Installation or Upgrade
  • Review Activity: Windows Editions
Module 13: Supporting Windows2023-03-12T04:17:27+00:00

  • Video: Deploying a Windows Image
  • Review Activity: OS Installations and Upgrades
  • Video: Applying Application Installation and Configuration Concepts
  • Review Activity: Applications
  • Video: Troubleshooting Common Windows OS Problems
  • Review Activity: Windows OS Problems
Module 14: Managing Windows Networking2023-03-12T04:18:09+00:00

  • Review Activity: Windows Networking
  • Video: Using the Appropriate Microsoft Command-line Tool
  • Review Activity: Windows Networking
  • Review Activity: Windows Security Settings
  • Video: Creating Home Folders
  • Review Activity: Windows Shares
Module 15: Managing Linux and Mac OS2023-03-13T03:59:17+00:00

  • Video: Supporting Mac Operating Systems
  • Review Activity: Features of Linux
  • Review Activity: Features of mac OS
Module 16: Configuring SOHO Network Security2023-03-12T04:19:16+00:00

  • Review Activity: Attacks, Threats, and Vulnerabilities
  • Review Activity: Wireless Security Protocols
  • Video: Configuring Appropriate Security Settings on SOHO Wireless and Wired Networks
  • Review Activity: SOHO Router Security
  • Review Activity: Security Measures
Module 17: Managing Security Settings2023-03-12T04:19:56+00:00

  • Review Activity: Workstation Security
  • Review Activity: Browser Security
  • Video: Reducing Malware Effects
  • Review Activity: Workstation Security Issues
Module 18: Supporting Mobile Software2023-03-12T04:20:32+00:00

  • Video: Troubleshooting Common Mobile OS and Application Issues
  • Review Activity: Mobile OS Security
  • Review Activity: Mobile OS and App Software
  • Review Activity: Mobile OS and App Security
Module 19: Using Support and Scripting Tools2023-03-12T04:21:17+00:00

  • Review Activity: Remote Access Technologies
  • Video: Implementing Workstation Backup and Recovery Methods
  • Video: Backing Up Data and Settings
  • Review Activity: Backup and Recovery
  • Review Activity: Data Handling Best Practices
  • Video: Identifying the Basics of Scripting
  • Review Activity: Basics of Scripting
Module 20: Implementing Operational Procedures2023-03-12T04:21:55+00:00

  • Video: Implementing Best Practices with Documentation and Support
  • Systems Information Management
  • Review Activity: Best Practices Documentation
  • Video: Using Proper Communication Techniques and Professionalism
  • Review Activity: Proper Communication Techniques
  • Review Activity: Common Safety and Environmental Procedures

Exam and Certification

1. What are the benefits of the CompTIA A+ certification?

The CompTIA A+ certification provides numerous advantages for individuals looking to start or advance their career in IT support. It provides industry recognition, demonstrating a candidate’s technical skills and knowledge, and can lead to improved career prospects and increased earning potential. Furthermore, obtaining the certification can boost credibility, boost confidence, and serve as a steppingstone to pursuing other CompTIA certifications.

2. What is the format of the CompTIA A+ exam?

The CompTIA A+ certification exam is a computer-based test that consists of two separate exams: Core 1 (220-1001) and Core 2 (220-1002).  Each exam has 90 multiple-choice and performance-based questions and a time limit of 90 minutes.

Exam Details  CompTIA A+ 220-1101 (Core 1)  CompTIA A+ 220-1102 (Core 2) 
About  Covers mobile devices, networking technology, hardware virtualization and cloud computing*  Covers operating systems, security, software and operational procedures* 
Exam Description  Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.  Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series. 
Exam Format  Multiple choice questions (single and multiple response), drag and drops and performance-based    Multiple choice questions (single and multiple response), drag and drops and performance-based   
Number of Questions  Maximum of 90 questions per exam  Maximum of 90 questions per exam 
Passing Score  220-1101: 675 (on a scale of 900) 
220-1102: 700 (on a scale of 900) 		 220-1101: 675 (on a scale of 900) 
220-1102: 700 (on a scale of 900) 
Test Duration  90 minutes per exam  90 minutes per exam

3.What are the topics covered on the CompTIA A+ exam?

The CompTIA A+ certification exam covers a wide range of IT support and technical proficiency topics. The exam objectives are divided into two core sections:

  1. Core 1 (Exam Code: 220-1001)
  • Mobile devices
  • Networking
  • Hardware
  • Virtualization and cloud computing
  • Hardware and network troubleshooting
  • Operating systems

    2. Core 2 (Exam Code: 220-1002)

  • Operating systems
  • Security
  • Software troubleshooting
  • Operational procedures
  • Networking
  • Mobile devices

Each of these topics covers a specific aspect of IT support, such as hardware and software installation, configuration and maintenance, security protocols, troubleshooting and repair, and network management. The exam also includes performance-based questions that require candidates to apply their knowledge to practical, real-world scenarios.

4. What is the passing score for the CompTIA A+ exam?

The CompTIA A+ certification exam has a passing score of 675 out of 900 for Core 1 (220-1001) and 700 out of 900 for Core 2 (220-1002).

5. Is this CompTIA A+ examination accredited?

Yes, CompTIA A+ certification is recognized by the International Organization for Standardization and the American National Standards Institute (ISO/ANSI).

6. Is CompTIA A+ examination easy?

The exam’s difficulty level varies depending on an individual’s level of experience, knowledge, and familiarity. The exam may be considered relatively easy for individuals with a solid foundation in IT support and technical proficiency. However, those with little experience or exposure to the exam topics may find it more difficult.

7. Can I retake the CompTIA A+ exam more than once?

You can take the same exam as many times as you want each year. However, students must wait 14 days before attempting a third or subsequent retake exam.

8. Do I have to pay to retake the CompTIA A+ exam?

Yes, there is an additional fee for retaking the exam.

9. How long does the CompTIA A+ certification last?

After passing the certification exam, your CompTIA A+ certification is valid for three years.

10. Why the CompTIA A+ certification expires after three years?

Since significant technological change occurs every three years, the industry partner is constantly updating the course materials to ensure relevance and the well-known quality standards.

11. How to maintain CompTIA A+ certification?

An individual must earn the necessary amount of Continuing Education (CE) credits before the CompTIA A+ certification expires to maintain its validity. Upon obtaining the required CE credits, the individual can renew their certification.

12. How do I schedule or book for my examination?

You can schedule the exam with our trainer at any time that is convenient for you.

13. Where will the examination be held?

The examination will be held at our training center, Peoplelogy Group in Mid Valley, Kuala Lumpur.

14. How do I get more information about the examination?

During the class, our trainer will go over the exam details, including fees and the exam outline. You can also get more information by filling out the form, and one of our representatives will contact you.

Corporate Benefits

By upskilling your employees in CompTIA A+ training, you can:

  • Improve IT support productivity and efficiency
  • Reduce downtime and faster issue resolution
  • Enhance customer satisfaction with skilled IT specialists
  • Increase cybersecurity protection and awareness
  • Increase adaptability to new technologies

  • Enhance the organization’s and its IT staff’s credibility and marketability

HRD Corp Claimable

The Human Resource Development Corporation (HRD Corp) is a government agency in Malaysia that provides training and development programs to individuals and organizations.

We are proud to be an authorized training provider of HRD Corp, which means that our certification training programs are eligible for funding under the Skim Bantuan Latihan (SBL) and SBL-Khas Scheme.

Our dedicated team will assist you in every step of the way, from the claim application process to its completion. Invest in your employee’s professional growth and development by claiming their training with us today!

Testimonials

Testimonials

A Promising Future in IT! 

CompTIA A+ certification has helped me land job after job in a very competitive market. As soon as I added this credential in my CV, I’ve received numerous offers from top companies with higher pay. I am no longer afraid to venture into the world of information technology. 

Azrin Sazali 
IT Support Specialist 

It’s a Fantastic Course! 

CompTIA A+ training and certification provide a comprehensive understanding of the latest IT knowledge in the field. It supported me in incorporating the skills into my daily tasks, allowing me to become more efficient at my job!

Hafizal Zafri 
Help Desk Technician 

Fun Learning Experience! 

Overall, the CompTIA A+ course provided me with the comprehensive resources I needed to achieve my learning objectives. It also boosted my confidence in my ability to find work in the IT field.

Amir Safuan 
Junior Systems Administrator 

FAQs

Why should I get certified in CompTIA A+?2023-03-14T06:26:07+00:00

Obtaining CompTIA A+ certification can help you improve your IT knowledge and skills, increase your job opportunities, and potentially lead to higher salaries in the IT industry.

What fundamental knowledge and skills must I have prior to enrolling in CompTIA A+?2023-03-14T06:26:58+00:00

Individuals should have a basic understanding of computer hardware and software, as well as some troubleshooting and customer service experience. It is also advantageous to have some understanding of operating systems, networking, and cybersecurity.

What is CE?2023-03-14T06:27:32+00:00

CE stands for Continuing Education. It refers to the process of continuously learning and updating knowledge and skills throughout one’s career, usually in a particular field or profession. CE can take many forms, including courses, conferences or workshops, online learning, and self-study.

What is CE in CompTIA A+ certification?2023-03-14T06:28:03+00:00

To keep the CompTIA A+ certification valid, a person must obtain a certain number of CE credits within a certain time frame (usually three years). CE credits demonstrate their commitment to professional development and keep their knowledge and skills current in their industry.

What is HRD Corp claimable course and how do I apply?2023-03-14T06:28:45+00:00

HRD Corp Claimable Course is a dedicated programme that provides funding and support to registered employers for employee retraining and upskilling in accordance with operational and business requirements.

To apply for this course under the HRD Corp programme, please fill out the form above, and our personnel will contact you personally.

How to claim training under HRD Corp?2023-03-14T06:29:29+00:00

To make a claim, your company must first be registered with HRD Corp and have contributed. After the training is completed, your company must submit a claim form to HRD Corp along with supporting documentation. There is no need to pay anything up front. HRD Corp will then process the claim and, if approved, reimburse you.

Our personnel will walk you through the entire claim application process from beginning to end.

How do I get in touch to learn more about the program?2023-03-14T06:30:01+00:00

Following your registration, our personnel will contact you to provide consultation, advice, and feedback. You can get in touch with the person in charge, or you can reach us at info@newhorizons.my. We are always happy to help.

Why Choose us

Reputable training facility with over 20 years of experience.

Experienced and knowledgeable instructors

High-quality, relevant, and up-to-date training materials

Convenient training that fits your hectic schedule

Good value for money that is worth the investment

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